Knowledge Base

How do I connect to my Imagespace drop directory via FTP so I can upload files directly?

ImageSpace

We recommend using either the S3Fox plug-in for the Firefox browser, or the Cyberduck client. Both tools are free and very easy to use and install. Download either tools as follows:

Cyberduck
http://cyberduck.ch

You must obtain the login credentials (Access Key ID and Secret Access Key) from Innersync if they have not already been provided. Submit a request to us via your dashboard support panel. In the login prompt of Cyberduck upon connecting to S3 you enter the Access Key ID for the username and Secret Access Key for the password.

Full Documentation: http://trac.cyberduck.ch/wiki/help/en/howto/s3

S3Fox
http://www.s3fox.net

You can also go in to your "add-ons" area of Firefox and search and install the plug-in from within.

You must obtain the login credentials (Access Key ID and Secret Access Key) from Innersync if they have not already been provided. Submit a request to us via your dashboard support panel. The S3Fox Organizer(S3Fox), offers the ability to upload or download files to and from Amazon S3. The interface, which opens in a Firefox browser tab, looks much like that of FTP clients with a dual-pane layout. It displays files on your computer on the left, files on Amazon S3 (your imagespace drop directory) on the right, and status or information in a panel on the bottom.

 

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Contact a Campus Suite support agent on the phone (Administrators only) or use our online support form.

  • Open support ticket

  • Call 888-659-9521 (Note: Phone support is available to Administrators ONLY)


 

Training Webcasts

Basic Publisher, Advanced Publisher and Imagespace Training pre-recorded webcasts are available to watch right now! We also conduct online training webcasts each Thursday starting at 1pm EST. They are free to licensed users, but you have to pre-register since space is limited and they are based on attendance.

 

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